Enrolment and Fees

Enrolment and Fees

What is enrolling?

You don’t have to enrol, but enrolling means you pay a lower upfront fee than as a casual patient. To enrol, all you need to do is complete an enrolment form and show proof of identity (such as your passport) so that we can check your eligibility for publicly funded health services. When you enrol, your health information is held by us. To ensure you get the best possible health care, we may send some of your health information to other health professionals who are directly involved in your health care.

Do I have to pay for my clinic appointment on the day?

Payment is expected at the time of your appointment. We accept payment by cash, Eftpos, credit card or online banking. If you are worried that you can’t pay your fee, please tell us before your appointment. We will speak to you privately about options that may be available to you. First and foremost our priority is your health and well-being.

Can I visit a doctor without being enrolled?

Yes, but this will be as a casual patient, at the full fee.

Why should I enrol?

Enrolling as a clinic patient at South Seas means you pay a lower upfront fee than as a casual patient. It also means you receive continuity of care and can have priority access to our ‘wrap around’ services for families if you are eligible such as Whanau Ora or Well Child.

What is the difference between a ‘casual’ and an ‘enrolled’ patient?

Casual patients visit from time to time but may have their own doctor elsewhere, not have a doctor at all or not be eligible for enrolment. Enrolled patients usually attend our clinic regularly and receive subsidised fees through our PHO funding from Alliance Health Plus.

How much do I pay for a doctor’s appointment?

Enrolled patients under 16 are free while 17 and over enrolled patients pay $10. For more detailed pricing - see our Fees.

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