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Looking after vulnerable family members


24 March 2020


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Take care of the elderly and look after each other as we go into lockdown.

The government is now urging those over 70 years old to self-isolate as the coronavirus pandemic sweeping through New Zealand and the Pacific Islands, with New Zealand going into lockdown soon.

The elderly population are the most vulnerable are urged to stay at home, as they are more likely to be severely affected by the virus.

With the coronavirus alert level elevated to level 3 and due to be elevated again to level 4 on Wednesday 25 March just before midnight, we strongly advise our Pacific families to stay at home unless visiting an essential service. It will stay this way for at least four weeks.

The government has issued specific guidance for the elderly but for now the advice is the same as for the rest of the population, with older people being encouraged to carry on with their lives as normally as is possible under the new restrictions.

If you are visiting an elderly relative, such as parents or grandparents always remember to keep a bit more distance from them when interacting, preferably at least 1m apart. No kissing and hugging please and hand hygiene practices are incredibly important.

The best way to protect our elderly people you come into contact with is to protect yourself by washing your hands well and often, using hand sanitiser and dry your hands thoroughly, and generally following health advice on how not to spread the virus.

If you are worried about visiting the elderly at home, you can always maintain contact via the phone or online. It is also important that people stay engaged and active.

SouthSeas Healthcare advice is to check on parents and grandparents and elderly members of your household and ensure that they have enough supplies as they may need extra help with errands and shopping.

Those with vulnerable medical conditions must stay at home as much as they can to reduce risk of contact with the virus.

If you or someone in your care develops COVID-19 symptoms, call your GP before you visit or ring the Healthline on 0800 358 5453 for advice. The Unite against COVID-19 website www.govt.nz/covid-19-novel-coronavirus has all the information you need to know about COVID-19.

Keeping the coronavirus contained and away from our Pacific communities is a priority. Take care of yourself, your family and your loved ones.

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South Seas Healthcare

Physical address: 14 Fair Mall, Auckland 2023
Phone: 09 273 9017

Clinic opening hours

Monday – Friday: 8 am – 5 pm
Saturday: 8 am – 1 pm
Sunday: CLOSED
Public Holidays: CLOSED 

For After Hours Weekend and Holidays:

East Tamaki Healthcare, 160 Bairds Road, Otara
Phone: 09 274 3414

and East Care Health, 260 Botany Road, Botany      
Phone: 09 277 1516

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 *Easy booking is for non-urgent GP or Nurse Appointments, if you require an extended appointment or other services e.g. driver's medical please call our reception team. 

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