Pacific Response Hub: Flood & Cyclone Relief
IMPORTANT ANNOUNCEMENT:
This week, we are wrapping up the short term care plan support that is specifically for Flood and Cyclone support.
Our Hours this Week are: Monday 20th Feb to Friday 24th Feb, 9am to 5pm. We are closed this coming weekend.
Moving Forward
From Monday 27 Feb, the Pacific Hub will continue to be open, 9-5pm from Monday to Friday. You will receive the same support for short term care plans, but it does not need to be Flood Or Cyclone related.
If you need help, we are here to help. You will find us at the People’s Place, 5 Otara Road, Otara. You can also call us between 8am and 8pm on 0800 31 13 31.
We will update for future changes here.
Updated on 20/02/2023.
Our Pacific Response Hub has moved to People’s Place - 5 Otara Road, Otara. Open from 9am - 5pm (Monday - Friday); 9am - 12pm (Saturday). Please entre through GATE A.
We will update for future changes here.
Updated on 14/02/2023.
A physical Pacific Response Hub has been launched in Mangere, to better serve, facilitate and guide the medium and longer-term needs of Pacific peoples in South Auckland because of the Auckland flooding. The Pacific Response Hub is a joint venture between key central and local government agencies and local South Auckland community providers, activated by South Seas Healthcare Trust in partnership and collaboration with government agencies.
The initial collective includes South Seas Healthcare Trust, Vaka Tautua, Pasefika Family Health Group, Pacific Homecare, Siaola, The Ministry for Pacific Peoples, The Ministry of Social Development, Ministry of Education and Whaikaha – Ministry of Disabled People, with more partners to come on board.
Meeting the short-term need as we prepare for long term solutions.
The Pacific Response Hub exists to create a physically accessible, culturally appropriate hub to fulfil the requirements of Pacific families. This will be accomplished by providing a safe space and information in a variety of Pacific languages, in a physical space that allows for Talanoa, and unites the community and support via cultural values.
Pipeline of Support
With the focus to activate a pipeline of support for Pacific peoples, the Hub will provide:
* Follow up support for families who have received the immediate emergency support from AEM and Civil Defence
* Physical one-stop-shop longer term information hub for Pacific peoples and families including disabled peoples to seek guidance and support on matters/issues related to education, health, social and economic wellbeing support and business.
* A family-friendly environment and physical space for affected families and individuals to connect and identify their needs through short-medium term care plans;
* Identify and triage needs and relevant support for affected families and individuals and further refer to specialised providers on issues related to mental health etc through the development of a care plan that connects families to the right community based support that will journey with families;
*Support host families of evacuees with wrap around wellbeing support
Strength of a Village
The Pacific Response Hub will be a village inspired collaboration of partners, focused on supporting the comprehensive family requirements through Government Agencies and local Community Providers onsite. Which works in collaboration with the Pacific Wellbeing Strategy.
Opening Hours
The Hub will be open from Midday on Wed 1 February, at 5 Otara Road, Otara. Open from 9am - 5pm (Monday - Friday); 9am - 12pm (Saturday).
Please entre through GATE A. Access to all services at the hub is free of charge.
The full list of support available includes:
Healthcare and wellbeing care plan support for short-medium term planning
Food parcels
Children’s school supplies
Vaccination and Immunisation Support
Youth Development Support
Insurance planning support
Whanau Ora services
Children’s activities
Barber services
Computer and internet access
Financial and Budgeting Service Support
Central and Local Government Support
Daily Sausage Sizzle, and Barista Coffee